Secure Remote Access
Understand how we perform remote assistance with total security and transparency for our clients.
Security
- Encrypted connection
- Single access per session
- Full client control
Tools
- AnyDesk Premium
- TeamViewer Business
- Support via chat
Transparency
- Real-time viewing
- Optional recording
- Detailed report
How Does Remote Access Work?
1
Installation
You will receive a link to download the remote access software of your preference.
2
Connection
Our technician will send a unique and exclusive access code for your session.
3
Execution
The service is performed with your monitoring and supervision in real-time.
4
Finalization
Upon completion, you receive a detailed report of all actions performed.
Security Measures
Data Protection
- End-to-end encryption
- No storage of sensitive data
- GDPR Compliance
Client Control
- Session termination at any time
- Real-time view of all actions
- Approval required for important actions