Scheduling Process
Understand how our scheduling process works and how we guarantee the best time slot for you.
Flexibility
- Flexible time slots
- Online scheduling
- Free rescheduling
Confirmation
- Email confirmation
- WhatsApp reminder
- Detailed instructions
Preparation
- Pre-service checklist
- Technical requirements
- Required documentation
How Does Scheduling Work?
Choose
Select the desired service and choose your preferred date and time.
Confirmation
Our team will confirm availability and send you a confirmation.
Preparation
You will receive a checklist with all necessary requirements.
Reminder
The day before, we will send a reminder with all the information.
Frequently Asked Questions
About Scheduling
How can I reschedule?
You can reschedule through our website or WhatsApp up to 24 hours before the scheduled time, at no additional cost.
What is the minimum scheduling notice?
The minimum notice is 4 hours in advance, subject to our team's availability.
Can I choose the technician?
Yes, you can request a specific technician, subject to the professional's availability.
About the Service
What is the average service duration?
Duration varies by service, but we provide an estimate at the time of scheduling.
What if the service takes longer than expected?
If the service exceeds the estimated time, you will be consulted about continuing.
Do you serve outside business hours?
Yes, we offer 24/7 service, with differentiated rates for special hours.